Specialized Services FCB S.A.S is committed to the confidentiality, protection and reservation of our users' clinical history, so it guarantees the proper compliance with the current regulations:
PROCESS THE COPY OF YOUR CLINICAL HISTORY (PERSONALLY)
Area: Information Service and Customer Service (SIAU)
Location: Calle 19 Nro. 1-44 Barrio Blanco.
Office hours: Monday to Friday 7:00 a.m. - 12:00 m y 2:00 p.m. - 6:00 p.m. - Saturday 8:00 a.m. - 11:00 a.m.
Phones: 5830000 Ext. 105
To our users: Remember
If you come to a specialized external patient consultation and require a copy of the medical record, you can request it once your care ends.
If it is a Clinical History of another institution, It's safe keeping is your responsibility; please take care of it.
If you happend to need Diagnostic Images, you can download your results via web portal.
REQUIREMENTS FOR THE PROCESSING OF CLINICAL HISTORY COPIES
To make your request, please keep in mind the following aspects:
If the request is made by the patient, it must present:
If the request is made by a relative or third party authorized by the patient, it must present:
If the patient is a minor, the procedure must be carried out by their parents or legal representative, they must submit:
In the case of deceased patients or patients who are not in position to authorize their relatives due to their mental and/or physical health status, the request must present: